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Customer Service
By: Lawrie Elwell
The merits of China sourcing are more than one. There is a saving of costs as well as time. There are quite a few product sourcing specialists and import agents which are solving the product sourcing needs of their clients. Some of them are not charging f(read entire article)
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By: Obinna Heche
Outsourcing is a common practice with businesses today, whether they are home based or not. For the home business operator, outsourcing can be a great way to bring in extra income by taking on additional work.(read entire article)
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By: Alan Boyer
Company policy is frequently the biggest barrier between customer satisfaction and your company. It can start with either o Company policy o Employee trying to do the right thing, but in their eyes the right thing is protecting the company from the s(read entire article)
View : 20 Times
By: Patrick Cash
As a lawn care business owner, you want to do your best to keep customers happy. While we can't always do that, what we can do is determine which types of customers to worry about and when to politely move on.(read entire article)
View : 32 Times
By: Amy Nutt
In a fast paced, dynamic environment like a customer facing group, there is potential for great wins and some losses as far as attracting, gaining and retaining customers go.(read entire article)
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By: David Cowgill
Over the past year, there has been another dramatic shift in the CRM Marketplace. On-Demand CRM solutions have gained significant market share in the SMB and Enterprise space led by Salesforce.com.(read entire article)
View : 35 Times
By: David Hill
Client assistance with autoresponders is quite simple. When an order is place, an autoresponder can send out the receipt for the sale, the information for accessing the product, and a thank you email. This happens whether you are logged in to your compute(read entire article)
View : 33 Times
By: Jack Deal
Customers drive all the action. If your business can develop a relationship it can develop customer loyalty.(read entire article)
View : 18 Times
By: Amy Nutt
The average company loses half their customers in 5 years and half their employees in 4 years(*1) This has significant impact to overall customer, employee, investor and supplier loyalty.(read entire article)
View : 13 Times
By: NamSing Then
The catch phrase of the 1990s, Customer relationship management, was an instant darling of large and medium business houses, which in theory promised to develop and manage a happy and cordial relationship with customers.(read entire article)
View : 20 Times
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